Associate Director – Consumer Financial Services Strategy & Product
About The Position
Verizon is seeking a vision-driven product leader to grow its consumer financial services portfolio and create value for customers. The role supports the strategy, identification, and deployment of consumer-facing financial products that deepen customer engagement and expand Verizon’s presence in fintech and financial services. It involves evaluating market dynamics, conducting consumer research, defining value propositions, and translating market insights into product strategies. The Associate Director will identify, negotiate, and establish strategic partnerships with third-party financial institutions to develop competitive financial solutions. The role builds data-backed business cases, defines economic models, and secures leadership support to fund and prioritize initiatives. From concept through rollout, the position works with product design, engineering, compliance, marketing, and operations to create end-to-end user experiences and execute go-to-market strategies that drive adoption and customer value. The successful candidate combines fintech expertise, strategic vision, commercial acumen, and execution skills. They will lead products through discovery, launch, and optimization, applying customer research, financial analysis, partnership management, cross-functional leadership, and performance metrics in a large, matrixed enterprise.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
- Deep understanding of consumer fintech products and associated regulatory, risk, and compliance landscapes.
- Proven track record evaluating, negotiating, and managing complex, high-value partnerships with financial institutions, banks, card networks, or fintech platforms.
- Strong financial modeling skills, including building business cases, quantifying economic models, evaluating P&L implications, and securing executive alignment for multi-million-dollar initiatives.
- Experience using quantitative and qualitative research, customer journey mapping, and competitive analysis to develop customer-focused product features.
- Ability to lead cross-functional teams and manage complex go-to-market strategies within a large, matrixed enterprise.
- Hands-on experience leading products through the full lifecycle, using KPIs, user metrics, and iterative testing to measure success and drive growth.
Nice To Haves
- Eight or more years of product management experience leading consumer-facing digital products, with a focus on consumer fintech, embedded finance, co-branded credit cards, POS financing/BNPL, or digital wallet ecosystems.
- Demonstrated experience negotiating, structuring, and managing complex, high-value commercial partnerships with banks, card networks, and financial institutions.
- Proven success evaluating P&L, conducting financial modeling, building data-backed business cases, and securing executive buy-in for large-scale strategic initiatives.
- Skill translating quantitative and qualitative consumer research, customer journey mapping, and competitive analysis into high-impact product value propositions.
- Cross-functional leadership in matrixed enterprise environments, including coordination across engineering, product design, marketing, legal, compliance, and operations.
- Agile product lifecycle execution using KPIs, user metrics, and iterative testing from discovery and go-to-market rollout through long-term optimization.
Responsibilities
- Support strategy, identification, and deployment of innovative consumer-facing financial products.
- Evaluate market dynamics and conduct consumer research to understand user needs.
- Define compelling product value propositions and translate market insights into actionable product strategies.
- Identify, negotiate, and establish strategic partnerships with third-party financial institutions.
- Build financial business cases and economic models, evaluate P&L implications, and secure leadership support for initiatives.
- Collaborate with product design, engineering, compliance, marketing, and operations to develop end-to-end user experiences.
- Develop and execute go-to-market strategies to accelerate adoption and maximize customer value.
- Lead product lifecycle activities from concept and discovery through launch and optimization.
- Use KPIs, user metrics, and iterative testing to measure product performance and drive growth.
- Orchestrate cross-functional teams and drive consensus in a matrixed enterprise environment.
Benefits
- Medical, dental, and vision coverage
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives and an award-winning total rewards package
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
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What This Job Offers
Job Type
Full-time
Career Level
Director
