Associate Director Consulting, Public Safety and Justice

Gartner•Chicago, IL
•$138,000 - $163,000•Hybrid

About The Position

Gartner’s Consulting business extends its industry-leading business and technology insights to help enterprise, business, and government leaders turn insights into transformational action and achieve mission-critical priorities. The rapidly growing Consulting business leverages Gartner’s research and resources to advise clients on strategic technology decisions and deliver value through IT strategy consulting, benchmarking, analytics, and optimization. As a Consulting Associate Director focused on Public Safety and Justice, you will oversee high-level project delivery and manage client relationships. You will lead teams and advise clients at the highest strategic level on both broad strategic and tactical matters, with a focus on how technology can enable business and mission outcomes. Consulting work may address digital acceleration and transformation, enterprise enablement, big data and analytics, applications rationalization, cloud strategy, sourcing and ecosystem optimization, contract and cost optimization, and security and risk management.

Requirements

  • Experience at a well-regarded management consultancy in project delivery and sales, focused on the Public Safety and Justice industry.
  • Experience working with multiple IT solutions.
  • Broad understanding of the Public Safety and Justice lifecycle and advancing operational processes with industry stakeholders, such as first responders, judicial organizations, courts, and corrections organizations.
  • Direct experience working with Public Safety and Justice clients and systems, such as CAD, RMS, Early Intervention Systems (EIS), Integrated Justice Systems (IJIS), 911 environments, or emergency management systems.
  • Thorough understanding of trends driving Public Safety and Justice IT and enabling operational advancement.
  • Experience in key programmatic areas affecting the Public Safety and Justice market, such as police accountability and community trust, criminal justice reform, reducing recidivism, and service equity.
  • Experience with the IT programmatic lifecycle, such as assessment, strategic planning, sourcing, and implementation.
  • A consistent track record of leading people and building high-performing teams that use technology to advance the mission-critical priorities of commercial or government entities.
  • Ability to inspire and motivate technical and non-technical professionals toward a common goal.
  • Commitment to team success and willingness to provide constructive or corrective action when needed.
  • Intellectual curiosity and the ability to develop creative solutions and strategies to solve client problems.
  • Ability to adapt Gartner frameworks and methodologies to address clients’ pressing business challenges.
  • Ability to work hands-on and manage multiple client priorities simultaneously.

Nice To Haves

  • Prior experience in a problem-solving role such as solution or technical architect, or analyst.
  • Experience engaging with Public Safety and Justice communities and associations, and presenting at industry conferences.
  • MBA or another advanced degree.

Responsibilities

  • Oversee high-level project delivery and provide project oversight.
  • Manage client relationships.
  • Lead teams and advise clients at a strategic level on big-picture and tactical matters.
  • Help clients determine how technology can enable business and mission outcomes.
  • Adapt Gartner frameworks and methodologies to address clients’ pressing business challenges.
  • Manage multiple client priorities while remaining hands-on.
  • Lead, motivate, and support high-performing teams, providing constructive or corrective action when needed.

Benefits

  • World-class benefits and highly competitive compensation.
  • Annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan, depending on the opportunity.
  • Generous paid time off.
  • 401(k) match up to $7,200 per year.
  • Opportunity to purchase company stock at a discount.
  • Hybrid work flexibility and support.
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