Associate Director Consulting, Public Safety and Justice

Gartner • Chicago, IL

3d • Hybrid

About The Position

Gartner’s Consulting business extends Gartner’s business and technology insights, helping enterprise, business, and government clients translate insights into transformational actions and achieve mission-critical priorities. The Technology Strategy Consulting team advises C-suite leaders on decisions about how technology can transform their organizations, using Gartner research and insights. Its work includes IT strategy consulting, benchmarking, analytics and optimization, and support for strategic priorities across digital acceleration and transformation, enterprise enablement, big data and analytics, application rationalization, cloud strategy, sourcing and ecosystem optimization, contract and cost optimization, and security and risk management.

Consulting Associate Directors are responsible for high-level project delivery and oversight, client relationship management, team management, and advising clients at the highest strategic level on both broad and tactical matters. The role focuses on how technology enables business outcomes, with a focus on the Public Safety and Justice industry.

Gartner describes its work as helping leaders succeed through actionable business and technology insights. The company reports approximately 20,000 associates supporting more than 13,000 client enterprises in about 90 countries and territories. The position is in a hybrid work environment, with flexibility to work virtually when productive and opportunities to work with colleagues in person.

Requirements

• Experience within a well-regarded management consultancy in project delivery and sales, focused on the Public Safety and Justice industry.
• Experience working with multiple IT solutions.
• Broad understanding of the Public Safety and Justice lifecycle and operational processes involving stakeholders such as first responders, judicial organizations, courts, and corrections organizations.
• Direct experience working with Public Safety and Justice clients and systems, such as CAD, RMS, Early Intervention Systems (EIS), Integrated Justice Systems (IJIS), 911 environments, or emergency management systems.
• Thorough understanding of trends driving Public Safety and Justice IT and operational advancement.
• Experience in programmatic areas influencing the Public Safety and Justice market, such as police accountability and community trust, criminal justice reform, reducing recidivism, and service equity.
• Experience with the IT program lifecycle, such as assessment, strategic planning, sourcing, and implementation.
• Consistent track record of leading people and building high-performing teams that use technology to advance commercial or government entities’ mission-critical priorities.
• Ability to inspire and motivate technical and non-technical professionals toward a common goal.
• Commitment to team success and willingness to provide constructive or corrective action when needed.
• Demonstrated intellectual curiosity and ability to creatively develop solutions and strategies to solve client problems.
• Ability to adapt Gartner frameworks and methodologies to address clients’ pressing business challenges.
• Ability to work hands-on and manage multiple client priorities simultaneously.

Nice To Haves

• Prior experience in a problem-solving capacity, such as solution or technical architect or analyst.
• Experience engaging in Public Safety and Justice communities and associations, and presenting at industry conferences.
• MBA or other advanced degree.

Responsibilities

• Oversee high-level project delivery and manage client relationships.
• Manage teams and advise clients at a strategic level on broad and tactical matters.
• Help clients understand how technology can enable business outcomes and mission-critical priorities.
• Adapt Gartner frameworks and methodologies to address clients’ pressing business challenges.
• Lead and motivate professionals from technical and non-technical backgrounds toward common goals.
• Manage multiple client priorities simultaneously.
• Build high-performing teams that use technology to advance client priorities.

Benefits

• World-class benefits and highly competitive compensation, with additional rewards for top performers.
• Annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan, depending on the opportunity.
• Generous paid time off.
• 401(k) match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.
• Hybrid work flexibility and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed