Associate Director Business Performance

AmgenThousand Oaks, CA
$151,103 - $204,433

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Director of Business Performance What you will do Let’s do this. Let’s change the world. In this role, you will support the execution of global program and change management communications, as well as program management activities for the S/4HANA (or other technology) transformation. You will help drive organizational readiness, alignment, and capability building across key phases such as UAT, Cutover, Go-Live, and Hypercare, contributing to a consistent enterprise-wide program management approach. Working closely with program leadership, PMO, and cross-functional stakeholders, you will bring structure, clarity, and accountability to complex initiatives. This includes strengthening governance, ensuring disciplined execution, and delivering clear, consistent communications to stakeholders. You will gather and synthesize cross-functional inputs to translate complex program dynamics into actionable plans and high-quality executive deliverables that support decision-making. The ideal candidate thrives in a fast-paced, evolving environment and is adaptable to change.

Requirements

  • Doctorate degree and 3 years of Enterprise Program Management / Transformation Management experience OR Master’s degree and 5 years of Enterprise Program Management / Transformation Management experience OR Bachelor’s degree and 7 years of Enterprise Program Management / Transformation Management experience OR Associate’s degree and 12 years of Enterprise Program Management / Transformation Management experience OR High school diploma / GED and 14 years of Enterprise Program Management / Transformation Management experience

Nice To Haves

  • Experience leading large-scale enterprise transformation programs in healthcare or manufacturing (SAP S/4HANA preferred)
  • Strong program management, governance, and execution expertise, including hands on experience and fluency with modern program management tools (MS Project, SmartSheet, etc.)
  • Deep experience in managing change, communications, and stakeholder engagement
  • Excellent problem-solving and structured thinking skills
  • Experience with Agile software development, including the SAFe methodology
  • Experience developing executive-level presentations, dashboards, and reports

Responsibilities

  • Integrate cross-workstream/program dependencies, risks, and execution plans
  • Lead structured risk, issue, and performance management with clear escalation paths
  • Drive clarity of roles, responsibilities, and accountability across teams
  • Support go-live readiness by aligning execution progress, readiness indicators, and leadership decisions
  • Reinforce execution discipline and structured delivery practices
  • Identify and apply best practices and lessons learned for continuous improvement
  • Oversee program budget, including forecasting, tracking, and variance analysis
  • Align resources with program priorities, milestones, and value delivery
  • Provide transparent reporting to program leadership
  • Execute communications strategy for the S/4HANA transformation
  • Act as integration point across Corporate Affairs, Change Management, Training, Legal, HR, and program teams
  • Align communications with key milestones (Testing, Cutover, Go-Live, Hypercare)
  • Establish and manage communication governance, including approval processes
  • Translate complex milestones into clear, actionable messaging for leaders and end users
  • Guide channel selection and audience-specific communication strategies

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.
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