Associate Director, Benefits

Kyndryl • New York, NY

8h • $124,920 - $237,480

About The Position

As the US Benefits Leader, this role designs and governs Kyndryl’s US employee benefit programs. It ensures programs are compliant, market-aligned, and provide a quality employee experience, while overseeing managed spend and optimizing program design and costs to deliver strong value. The role also owns the benefits communication strategy so employees understand and can engage with the programs available.

Success is measured by effective governance and compliance, optimized managed spend, and programs that are contemporary, market-aligned, and reflect an employer of choice. The role partners with HR and business leaders, benefits delivery teams, suppliers, and HR M&A/HRBD teams to provide consistent program administration and address benefits impacts related to corporate transactions and employee transfers.

Requirements

• Experience in a benefits-related role.
• Deep experience in US benefits, especially US healthcare strategy, disability, 401(k), and wellbeing programs.
• Knowledge of benefits compliance and regulatory requirements.
• Experience establishing annual enrollment strategy and managing significant benefits spend under a self-insured program, including forecasting and budget management.
• Ability to interpret and apply benefits policies, procedures, and eligibility rules.
• Strong attention to detail.
• Expertise communicating benefits in an engaging way that speaks to employees.
• Experience with Canadian benefits.
• People-management ability, including coaching and leading.
• Supplier-management experience with a partner-management rather than vendor-management approach.
• Ability to manage multiple time-sensitive, high-visibility projects simultaneously.
• Ability to make decisions while navigating ambiguity.
• Executive presence and storytelling skills to make complex data relatable and turn it into actionable insights.

Nice To Haves

• Bachelor’s degree in human resources, business, or a related field; a master’s degree is preferred.
• Experience in a public, highly complex organization supporting open enrollment or large-scale benefits communications.
• Familiarity with working directly with external benefits providers or brokers.
• Knowledge of other HR processes, such as payroll, HR services, and HCM modules.
• Strong collaboration skills across functions.

Responsibilities

• Set strategy for the design, market position, and cost investment or containment of all US employee benefit programs.
• Establish a regular cadence with benefits delivery to ensure alignment, coaching, support, and accurate administration of company programs.
• Manage relationships with consultants, brokers, carriers, and other suppliers to ensure high-quality service, timely execution, and delivery of ROI and VOI.
• Improve employee experience by increasing awareness of benefit programs and making them easier to navigate.
• Harmonize and simplify programs to promote consistency and investment in market-aligned benefits.
• Advise and partner with HR and business leaders to develop solutions for human capital needs.
• Collaborate with HR M&A and HRBD teams on the benefits impacts of corporate transactions and employee transfers.
• Oversee benefits communication to make programs engaging and help employees understand their value.

Benefits

• Medical coverage
• Dental coverage
• Disability benefits
• Retirement benefits
• Paid leave
• Paid time off
• Eligibility for a discretionary annual bonus program based on performance and subject to applicable plan terms
• Employee learning programs and access to certification opportunities
• Company-wide volunteering and giving platform

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed