Associate Director, Analytics Client Success
About The Position
Omnicom Health Market Access (OHMA) is seeking an Associate Director, Analytics Client Success to join the recently formed Digital & Analytics team. This is client-facing consulting role responsible for leading analytics-driven payer access initiatives for pharmaceutical manufacturer clients. The role sits at the intersection of market access strategy, healthcare data, and client relationship management. This individual will manage day-to-day client communications, lead analytics workstreams, and translate complex healthcare datasets into clear business insights that inform coverage strategy, field pull-through, and commercialization decisions. The position requires strong understanding of payer dynamics, pharmaceutical market access, and data-driven decision making. This is a hybrid account and analytics consulting role responsible for both execution and client ownership.
Requirements
- 3-5+ years experience in pharmaceutical market access, healthcare consulting, or payer analytics
- Prior client-facing consulting experience (agency, consulting firm, or manufacturer support vendor)
- Demonstrated ownership of projects and client relationships
- Experience leading multi-stakeholder workstreams
- Ability to translate data into business implications
- Strong client communication and presentation skills
- Executive presence with commercial pharma stakeholders
- High organization and project management ability
- Comfortable working in ambiguous environments
- Ability to manage multiple concurrent programs
Nice To Haves
- Market access consulting (agency, HEOR consulting, access strategy firm, or commercialization vendor)
- Experience with market access datasets such as: Claims data (e.g., Komodo, Symphony, IQVIA), Coverage/formulary data (e.g., MMIT, Fingertip Formulary), TRx/NBRx data (IQVIA, Symphony), HCP targeting or segmentation analytics
- Understanding of payer coverage policy, PA/ST restrictions, and reimbursement dynamics
- Experience supporting field pull-through or access execution teams (KAMs, FAMs, sales ops)
Responsibilities
- Serve as primary day-to-day contact for pharmaceutical manufacturer clients
- Lead recurring client meetings, status updates, and deliverable reviews
- Translate business questions into analytical approaches and outputs
- Manage expectations, timelines, and deliverable scope across multiple stakeholders
- Build trusted relationships with brand, market access, and field leadership teams
- Support Senior Director in strategic discussions and growth opportunities
- Lead execution of analytics programs including: Coverage and formulary monitoring, Market access dashboards and reporting, HCP targeting and segmentation, Pull-through performance analytics, Payer opportunity identification
- Interpret outputs from complex healthcare datasets and identify actionable insights
- Partner with analytics and engineering teams to ensure correct methodology and outputs
- Conduct quality control and validation of datasets and reporting
- Support development of access insights and messaging under guidance of senior leadership
- Help clients understand basic payer coverage concepts, restrictions, and utilization patterns
- Connect analytics findings to practical field or account planning use cases
- Assist in development of presentations, summaries, and client-ready materials
- Coordinate across strategy, analytics, engineering, and creative teams
- Manage project timelines, dependencies, and deliverables
- Ensure compliance and documentation standards are met
- Identify risks early and proactively drive resolution
Benefits
- Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
