Associate Director, Administration

McGill University•Montreal, QC

1d•Hybrid

About The Position

The Associate Director of Administration is responsible for the overall business administration of the Faculty’s core operational areas including human resources, IT, business development, communications, operations and services. The Associate Director works closely with the Dean to develop long and short-term plans for administration in support of academic priorities, and provides leadership expertise in advancing opportunities for the development and implementation of new initiatives. This role also provides support to the Dean and unit leaders in the development of Faculty and unit-level administrative and/or academic plans. Keeps abreast of new developments and trends in university administration. In collaboration with the administrative, academic and research units, consults and oversees implementation of these objectives. The Associate Director will have an understanding of university management as well as an understanding of the administrative operation of the Faculty. Approaches issues with a knowledge of administrative and academic priorities of the Faculty, budgetary realities and administrative structures.

Requirements

Bachelor's Degree
5 Years Related Experience
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 on a scale of 0-4.
Fluent in both English and in French.
Strong managerial, leadership, active listening and communication skills, and business acumen.
Solid knowledge and experience in budgeting.
Ability to analyze complex issues and problem-solve.
Demonstrated ability to lead, coach, support and motivate staff with advanced knowledge in their respective fields and to actively work with them to foster career development.
Proven experience acting as a change agent and champion within an organizational, multicultural setting.
Priority-setting abilities, and proven ability to manage multiple projects with specific deadlines.
Proven experience working in a computerized environment using word-processing, databases, spreadsheets and presentation software.
Must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Nice To Haves

Experience in dentistry, including roles as a Dentist or Allied Dental professional, is an asset and preferred.
Graduate degree in related field preferred ( MBA).
10 years of work experience at a senior management level in a large academic, public or private institution a strong asset, ideally with demonstrated experience in change management projects and in the supervision of staff in a university setting.

Responsibilities

Provide leadership and independent expertise to the Dean and senior leadership on complex administrative matters, including the analysis and interpretation of evolving internal and external regulatory, legislative, financial, operational, and IT frameworks impacting the Faculty.
Proactively monitor changes in the higher education environment and assess their implications for Faculty operations.
Ensure the Dean and Associate Deans are fully informed through timely, high-level analysis and briefings on key administrative, and institutional developments affecting the Faculty.
Provide Direction to administrative teams, fostering an empathetic collaborative, inclusive, and service-oriented work environment; Actively develop a culture of collaboration, learning and continuous improvement.
Oversee the day-to-day administrative functions of the Faculty and affiliated departments at the hospitals, and community clinics including recruitment and succession planning; Manage and evaluate performance of approximately 15 managerial and clinical staff in the Faculty
Define with the senior leadership team and other Associate directors the structure for all administrative support with respect to student affairs, HR, IT, accreditation, curriculum review;
Work closely with the Associate director of finance and student affairs to develop actions plans, establish and monitor administrative and operational performance including tracking the key performance indicators and organizational performance metrics including financial metrics;
Oversees the implementation of new initiatives and Faculty strategic plan 2026-2029, including assessing operational impacts and supporting execution;
Oversees the administrative matters relating to space and building resources of the Faculty, including the main Faculty building and other Faculty clinics and building;
Act as a liaison with central administrative units and external partners to ensure effective management of activities.;
Implement administrative plans, priorities, and processes in alignment with Faculty and University objectives specially within Horizon McGill;
Identify opportunities for process improvement and lead initiatives to enhance service quality, operational efficiency, and cross-unit collaboration;
Develop, implement, and monitor administrative policies, procedures, and practices to ensure efficiency, consistency, and compliance with institutional guidelines;
Monito and report to HR unit and academic affairs the presence/absence of clinical instructors/academics and clinical staff ensuring effective and consistent service delivery;
Support the implementation of IT-related initiatives and tools to enhance administrative effectiveness;
Respond to internal auditing and accreditation requirements;
Provide annual report to the Dean office and manage the internal and/or external reporting of the Faculty’s administrative affairs. Ensure all reporting deadlines are met;

Benefits

Competitive benefits package (Health, Dental, Life Insurance)
Defined contribution pension plan (with employer contribution up to 10%)
Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
Competitive vacation policy
Two (2) personal days
Two (2) floating holidays
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Paid time off over the December holiday period
Tuition waiver for regular employees and their dependents
Up to two (2) days of remote work per week where the position permits