Associate, Deployment Implementation Coordinator

RADARNew York, NY
$80,000 - $100,000Onsite

About The Position

We are searching for a Deployment Implementation Coordinator to support the execution of customer deployments across physical retail sites. This role sits within Deployment Operations and helps coordinate the many operational details required to get stores ready for installation, including vendor coordination, site readiness tracking, shipping logistics, insurance documentation, permitting support, scheduling assistance, and deployment documentation. This is a hands-on coordination role for someone who is organized, detail-oriented, and comfortable operating in a fast-moving environment where multiple stores, vendors, customers, and internal teams need to stay aligned. You will help ensure that deployment work moves seamlessly from planning to execution with the right information, approvals, materials, and partner readiness in place. The ideal candidate understands that successful deployments do not “just happen.” They require clean handoffs, proactive follow-ups, accurate site information, and disciplined tracking across many moving pieces. You will play a key role in helping RADAR scale its deployment operations as we expand across tier-1 retail customers and increasingly complex rollout programs.

Requirements

  • Highly organized and comfortable managing many details across multiple active sites or projects.
  • Understand that physical deployments require strong coordination, documentation, follow-up, and cross-functional alignment.
  • Comfortable working with external vendors, integration partners, customers, landlords, general contractors, or field teams.
  • Proactive and do not wait for blockers to become urgent before escalating them.
  • Communicate clearly and professionally across internal teams and external partners.
  • Comfortable tracking work in project management systems, spreadsheets, and shared documentation.
  • Can operate in ambiguity and turn unclear inputs into organized next steps.
  • Detail-oriented and can manage a high volume of documentation such as COIs, permits, access requirements, vendor forms, site details, and deployment checklists.
  • Adaptable and able to adjust priorities as schedules, customer needs, and site conditions change.
  • Resourceful, persistent, and comfortable following up until open items are resolved.
  • Tech-savvy and comfortable learning new systems, tools, and evolving workflows.
  • Strong interpersonal skills and can build productive working relationships with internal teams and external partners.

Nice To Haves

  • 3+ years of experience in deployment coordination, project coordination, field operations, logistics, retail operations, construction coordination, facilities, or implementation support.
  • Experience supporting multi-site retail, technology, construction, cabling, hardware, or infrastructure deployments.
  • Experience working with vendor partners, integrators, electricians, low-voltage contractors, logistics providers, or field service teams.
  • Familiarity with project management and tracking tools such as Smartsheet, Jira, Asana, or similar
  • Experience coordinating insurance documentation, permits, landlord requirements, site access, shipping, or installation readiness.

Responsibilities

  • Learn Radar’s mission, technology stack and core values.
  • Complete onboarding and security compliance training.
  • Learn RADAR’s deployment lifecycle, from customer handoff through site readiness, installation, closeout, and support handoff.
  • Understand roles across Deployment Ops, Field Ops, Store Planning, Deployment Technical Support, Customer Experience, and vendor partners.
  • Review current trackers, SOWs, permit/COI workflows, logistics processes, and closeout requirements.
  • Shadow active deployments and begin supporting coordination tasks.
  • Own readiness tracking for assigned stores or deployment workstreams.
  • Coordinate with vendor partners on permits, COIs, access requirements, landlord forms, logistics, and installation prerequisites.
  • Maintain accurate trackers with status, blockers, owners, and next steps.
  • Escalate readiness, schedule, permit, logistics, or documentation risks before they impact execution.
  • Independently coordinate assigned fleet deployment sites or programs.
  • Establish a consistent operating rhythm with vendors and internal teams.
  • Improve readiness checklists, trackers, documentation, and escalation paths.
  • Help reduce preventable delays caused by missing documentation, late logistics, unclear ownership, or vendor follow-up gaps.

Benefits

  • equity
  • comprehensive medical and dental coverage
  • life and disability benefits
  • 401k plan
  • flexible time off
  • paid parental leave
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