Associate Data Specialist - MUSC Foundation

Medical University of South Carolina • Charleston, SC

3d • Onsite

About The Position

The Associate Data Specialist plays a critical role in supporting the MUSC Foundation’s fundraising and engagement operations through strategic data management, systems administration, and process optimization. This position is responsible for maintaining the integrity, usability, and performance of the Foundation’s CRM and related data systems while ensuring accurate, reliable, and actionable information for fundraising, stewardship, finance, and leadership teams. This role serves as a technical and operational partner across Advancement Services, supporting data governance, reporting, integrations, analytics, and end-user support. The ideal candidate combines strong technical skills with a service-oriented mindset and a passion for data quality, process improvement, and operational efficiency. This role helps ensure the Foundation can effectively engage donors, support fundraising strategy, and advance the mission of improving patient care, research, and education at Medical University of South Carolina through philanthropy.

Requirements

• Bachelor's degree or equivalent education and/or relevant work experience and 3-5 years of related professional experience, or an equivalent combination of education and relevant experience.
• Data Management: Strong understanding of data quality, governance, and CRM best practices.
• Technical Aptitude: Ability to learn and support complex systems, integrations, and reporting tools.
• Analytical Thinking: Ability to interpret data, identify trends, and support informed decision-making.
• Collaboration: Effective partnership with technical and non-technical stakeholders.
• Customer Service: Responsive and solutions-oriented approach to supporting end users.
• Process Improvement: Ability to identify inefficiencies and recommend scalable solutions.
• Attention to Detail: Commitment to accuracy, consistency, and data integrity.

Nice To Haves

• Bachelor’s degree in Information Systems, Data Analytics, Business Administration, Nonprofit Management, or related field, or equivalent combination of education and professional experience.
• Experience working with CRM systems, databases, or fundraising data environments.
• Support recurring data imports, exports, record updates, and data maintenance processes.
• Ability to manage multiple priorities and work collaboratively across teams.
• Strong analytical, problem-solving, and documentation skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Experience with Raiser’s Edge NXT, Blackbaud CRM, Salesforce, or similar advancement platforms.
• Experience in healthcare, higher education, or nonprofit fundraising environment.
• Familiarity with HIPAA, PCI, and institutional data-security standards.
• Familiarity with Power BI, Tableau, or other data visualization tools.
• Knowledge of fundraising operations, gift processing, and constituent data management.

Responsibilities

• Support reporting and analytics initiatives by maintaining clean, structured, and reliable data.
• Assist in the development of queries, reports, and data extracts for Advancement leadership and fundraising teams.
• Perform data imports, exports, transformations, and reconciliations as needed.
• Monitor system functionality, troubleshoot issues, and coordinate resolutions with internal stakeholders and vendor partners.
• Support database configuration, system enhancements, testing, and implementation of new functionality.
• Maintain documentation for database processes, business rules, imports, exports, and system procedures.
• Ensure the accuracy, consistency, and integrity of donor, constituent, and fundraising data.
• Develop and enforce data standards, validation procedures, and quality assurance practices.
• Conduct regular audits, cleanup projects, and deduplication efforts to improve overall data health.
• Support integrations between the CRM and related platforms including event management, email marketing, digital engagement, and financial systems.
• Assist with ETL processes, automation workflows, and API-based data exchanges.
• Identify opportunities to improve business processes, data workflows, and operational efficiencies across Advancement Services.
• Serve as a key resource for database users across Development, Stewardship, Finance, and Advancement Services.
• Provide training, troubleshooting, and support for database users at all levels.
• Translate business needs into technical solutions and communicate technical concepts to non-technical users.
• Support special projects, system initiatives, and strategic data efforts as assigned.

Benefits

• The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
• Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level