Associate Conservation Coordinator - Water

Orlando Utilities Commission (OUC)•Orlando, FL

5d•$68,918 - $86,149•Hybrid

About The Position

The Associate Conservation Coordinator supports the implementation of water conservation programs and projects to accelerate water savings across OUC’s service territory. The role analyzes customer water consumption and usage trends, identifies anomalies, leaks, and conservation opportunities, supports reporting and program evaluations, and helps advance customer engagement and demand-side management initiatives. It uses Beacon and other conservation and utility platforms and collaborates with internal stakeholders, customers, and external partners to improve water conservation efforts. The position prepares and analyzes conservation metrics and reports, evaluates program results, supports conservation measures and operational changes, and performs cost-benefit calculations. It may involve customer interactions, targeted engagement campaigns, inspections, troubleshooting and audit support, and research into efficiency opportunities involving commercial systems, multifamily properties, water loss prevention, reclaimed water, and cooling towers. The position also participates in local and state government and water district meetings and may travel throughout OUC’s service territory. The role is primarily performed in a typical office environment, with possible outdoor work in varying weather and occasional exposure to environmental and job-site conditions. A valid Florida driver’s license is required. The position requires frequent standing, walking, lifting up to 20 pounds, bending, stooping, speaking, hearing, typing, writing, detailed inspection, and driving a company vehicle; it may also require lifting up to 40 pounds and other physical activities.

Requirements

Bachelor’s degree in Business, Engineering, Environmental Science, Natural Resources Management, Hydrology, Sustainability, or a related scientific field from an accredited college or university.
At least one year of experience working with water utilities, sustainability initiatives, demand-side management programs, or environmental programming.
Valid Florida Driver’s License.
Strong analytical, reporting, and problem-solving skills, including the ability to identify trends and opportunities through data analysis.
Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Word; ability to use standard office equipment.
Ability to analyze and summarize data, develop reports, and present information using charts and graphs.
Ability to perform arithmetic computations and calculate rates, ratios, and percentages.
Ability to communicate effectively, verbally and in writing, with internal and external stakeholders.
Exceptional attention to detail, resourcefulness, customer focus, and ability to work independently in a dynamic environment.
Ability to use and explain water-saving tools such as smart irrigation controllers, smart water monitoring devices, and HE systems.
Working knowledge of H20SAV and/or water meter databases, electric and/or water assessment reports, Florida and local government water use restrictions, and project management principles and practices.
Familiarity with metric development and data analysis, Customer Information Systems such as CC&B or Salesforce, and applicable industry, organizational, departmental, legal, and regulatory policies and procedures.

Nice To Haves

Master’s degree.
Experience with utility technologies, customer information systems, water meter databases, or conservation program platforms.
Certifications related to the program assignment, such as Landscape Irrigation Auditor, LEED Green Associate, or Florida Water Star Certification.
Strong collaboration and customer engagement skills, a proactive learning mindset, and ability to adapt quickly to new systems, tools, and processes.

Responsibilities

Assist with water conservation reporting for customer-facing programs and other organizational reporting.
Analyze and revise conservation metrics to maintain reporting accuracy and relevance, identify trends, and collaborate with stakeholders on recommended actions.
Assist with program and project evaluations, research, and analysis; apply technical expertise and liaise with stakeholders to improve existing initiatives and identify new opportunities.
Collaborate with other OUC business units and support training and communication about water conservation for customers and employees.
Prepare routine internal and external summary reports, analyze data, and recommend actions as needed.
Participate in local and state government and water district meetings.
Analyze customer water consumption through on-site inspections using utility consumption analysis tools.
Support recommendations for water conservation measures and operational changes, including customer cost-benefit calculations.
Occasionally conduct pre- and post-inspections to verify program standards.
Discuss efficiency opportunities and program requirements with customers and lead targeted engagement campaigns.
Support Conservation Specialists with routine troubleshooting and audit support for residential and commercial indoor and outdoor water use.
Analyze conservation opportunities involving leak adjustments and education, water loss prevention, reclaimed water expansion, and cooling tower innovations.
Build prioritization lists of commercial water-use outliers and support improvement of the Water Education Awareness Program (WEAP).
Analyze and target water consumption at multifamily properties.
Research and analyze efficiency opportunities involving commercial backflow systems, cooling tower leaks, irrigation, and fire lines.
Use Beacon’s user interface and capabilities while collaborating across OUC teams.
Use tools to detect real-time water consumption anomalies.
Support H20SAV commercial pilot engagement and targeting in collaboration with UF/IFAS.
Use existing and potential new capabilities to identify and target high water consumption.
Perform other duties as assigned.

Benefits

Competitive compensation.
Low-cost medical, dental, and vision benefits.
Paid life insurance premiums with no probationary period.
Hybrid Retirement Program with a fully funded cash balance account, defined contribution with employer matching, and a health reimbursement account.
Generous paid vacation, holidays, and sick time.
Paid parental leave.
Educational Assistance Program, including tuition reimbursement.
Paid memberships in professional associations.
Paid conference and training opportunities.
Wellness incentives and free access to on-site OUC fitness facilities.
Access to family-oriented recreational areas.
Hybrid work schedule.