Associate Conservation Coordinator - Water

Orlando Utilities Commission•Orlando, FL

3d•Hybrid

About The Position

OUC is seeking an Associate Conservation Coordinator to support the implementation of water conservation programs and projects that accelerate water savings across its service territory. The role is part of the Customer Experience & Sales division and focuses on analyzing water consumption data, identifying usage trends, leaks, and conservation opportunities, supporting reporting and program evaluations, and engaging customers. The coordinator uses tools such as Beacon and other conservation platforms to identify consumption anomalies, develop reports, and support demand-side management programs in collaboration with internal stakeholders and external partners. The position supports conservation reporting and metrics, evaluates program and project results, researches opportunities to improve or develop programs, and communicates conservation efforts to OUC employees and customers. It includes analyzing customer water consumption with utility tools, sometimes through on-site inspections; recommending conservation measures and operational changes; conducting cost-benefit calculations; and occasionally performing pre- and post-inspections. The coordinator may lead targeted customer engagement campaigns, assist Conservation Specialists with troubleshooting and audits, and help identify opportunities involving leaks, water loss prevention, reclaimed water, cooling towers, commercial irrigation, backflow systems, fire lines, and multifamily properties. The role also supports the Water Education Awareness Program and commercial pilot engagement work with UF/IFAS. The position is primarily performed in a typical office environment, with outdoor work and travel throughout OUC’s service territory as needed. Occasional exposure to varied weather, dust, heat, fumes, cold, noise, vibration, wet or humid conditions, insects, moving mechanical parts, airborne particles, potential electrical hazards, and confined or elevated spaces may occur. Physical demands include frequent standing, walking, lifting up to 20 pounds, bending, stooping, speaking, hearing, typing, writing, detailed inspection, and driving a company vehicle; some duties may require lifting up to 40 pounds, pushing, pulling, reaching overhead, kneeling, crawling, and climbing. OUC offers a hybrid work schedule and a competitive compensation and benefits package. The listed salary range is $33.13–$41.41 per hour, estimated at $68,918–$86,149 annually, commensurate with experience. Applicants must be legally authorized to work in the United States at the time of application; OUC does not sponsor employment visas for internship or full-time positions.

Requirements

Bachelor’s degree in Business, Engineering, Environmental Science, Natural Resources Management, Hydrology, Sustainability, or a related science field from an accredited college or university.
At least one year of experience working with water utilities, sustainability initiatives, demand-side management programs, or environmental programming.
Valid Florida Driver’s License.
Working knowledge of H20SAV and/or water meter databases, electric and/or water assessment reports, Florida and local government water-use restrictions, and project management principles and practices.
Familiarity with metric development and data analysis, Customer Information Systems such as CC&B or Salesforce, and relevant industry, organizational, and departmental policies, practices, procedures, legal guidelines, ordinances, and laws.
Ability to use and explain water-saving tools such as smart irrigation controllers, smart water monitoring devices, and HE systems.
Ability to analyze and summarize data efficiently, develop reports, and present information using charts and graphs.
Ability to perform arithmetic computations and calculate rates, ratios, and percentages.
Effective verbal and written communication with internal and external stakeholders.
Ability to use Microsoft Office Suite, including Outlook, Word, and Excel, and standard office equipment.
Ability to travel throughout the OUC service territory as needed.
Ability to meet the stated physical requirements, including frequent standing, walking, lifting up to 20 pounds, detailed inspection, and driving a company vehicle; some duties may require lifting up to 40 pounds and other physical activities.

Nice To Haves

Master’s degree.
Certifications related to the program assignment, such as Landscape Irrigation Auditor, LEED Green Associate, or Florida Water Star Certification.
Experience with utility technologies, customer information systems, water meter databases, or conservation program platforms.
Strong analytical, reporting, and problem-solving skills, including identifying trends and opportunities through data analysis.
Exceptional attention to detail, resourcefulness, customer focus, and ability to work independently in a dynamic environment.
Strong communication, collaboration, and customer engagement skills, a proactive learning mindset, and ability to adapt quickly to new systems, tools, and processes.

Responsibilities

Assist with water conservation reporting for customer-facing programs and related organizational reporting.
Analyze and revise conservation metrics to ensure reporting accuracy and relevance; identify trends and collaborate with stakeholders on appropriate actions.
Evaluate program and project results, research opportunities, apply technical expertise, and work with stakeholders to improve or develop programs and projects.
Collaborate with OUC business units and support training and communication about water conservation for customers and employees.
Prepare routine internal and external summary reports, analyze data, and recommend actions as needed.
Participate in meetings with local and state governments and water districts.
Analyze customer water consumption using utility analysis tools, including through on-site inspections.
Support recommendations for water conservation measures and operational changes, and perform cost-benefit calculations for customers.
Occasionally conduct pre- and post-inspections to confirm program standards are met.
Discuss efficiency opportunities and program requirements with customers and lead targeted engagement campaigns.
Support Conservation Specialists with routine troubleshooting and residential and commercial indoor and outdoor water-use audits.
Help analyze conservation opportunities involving leak adjustments and education, water-loss prevention, reclaimed-water expansion, and cooling-tower innovations.
Build prioritization lists of commercial water-use outliers and support Water Education Awareness Program enhancement and continuous improvement.
Identify, analyze, and target multifamily property water consumption.
Research and analyze efficiency opportunities in commercial backflow systems, cooling towers, irrigation, and fire lines.
Use Beacon UI and collaborate across OUC teams; use tools to detect real-time water-consumption anomalies.
Support H20SAV commercial pilot engagement and targeting with UF/IFAS, and use existing or new capabilities to identify and target high consumption.
Perform other duties as assigned.

Benefits

Low-cost medical, dental, and vision benefits.
Paid life insurance premiums with no probationary period.
Hybrid Retirement Program with a fully funded cash balance account, defined contribution with employer matching, and a health reimbursement account.
Paid vacation, holidays, and sick time.
Paid parental leave.
Educational Assistance Program, including tuition reimbursement.
Paid memberships in professional associations and paid conference and training opportunities.
Wellness incentives and free access to on-site OUC fitness facilities.
Access to family-oriented recreational areas.
Hybrid work schedule.