Associate Collections Specialist

VOLT • Simi Valley, CA

9d • Onsite

About The Position

Volt is hiring an Associate Collections Specialist in Simi Valley, California, to join a growing team in a fast-paced, goal-oriented environment. The role focuses on recovering outstanding balances, resolving receivable issues, maintaining account records, and building positive relationships with customers and internal teams. The position is full-time, Monday through Friday, from 8:00 a.m. to 5:00 p.m., with a one-hour lunch. The pay rate is $25.00 per hour; the offered range may depend on factors such as education, work experience, work location, job duties, and certifications.

Requirements

• Strong communication, negotiation, and problem-solving skills.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Proficiency with Microsoft Office and computerized accounting or ERP systems.
• Excellent organizational skills and attention to detail.
• Ability to work independently while collaborating effectively with cross-functional teams.

Nice To Haves

• Previous collections, accounts receivable, customer service, or related experience.

Responsibilities

• Perform collection calls and written correspondence to recover outstanding balances and reduce delinquent accounts.
• Provide customer service while resolving receivable issues, payment discrepancies, and account disputes.
• Negotiate payment arrangements and resolutions that support company objectives and customer relationships.
• Monitor and maintain assigned accounts, including account reviews, notices, and legal filing documentation as needed.
• Maintain accurate account records and collection notes, and submit scheduled reports to management.
• Partner with Sales and Management teams to accelerate collections on delinquent accounts.
• Communicate proactively with internal stakeholders about customer account status and collection activities.
• Build and maintain positive working relationships with customers, sales personnel, and other internal departments.
• Ensure compliance with company policies and collection procedures.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Short-term disability
• AD&D
• 401(k)
• Sick time
• Other paid leaves as required by law
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed