Associate Clinical Supervisor

Groups Recover Together, Inc.•Remote, NH

6d•Hybrid

About The Position

At Groups, the Associate Clinical Supervisor supports the delivery of high-quality care, achieves quality goals, and helps implement clinical protocols and initiatives. The role serves as a model of the organization’s treatment philosophy, goals, and policies for colleagues and members. It manages 2–6 counselors across multiple offices and carries a caseload of 4–6 groups. The position reports to the Clinical Director. The role may be performed remotely, with regular required travel to offices and the ability to work in an office when clinical duties require it. The schedule is Monday through Friday, 9:00 AM–5:00 PM. Salary is $89,933 annually.

Requirements

Master’s degree in a related field; a master’s degree in Behavioral Health, such as Psychology or Counseling, is preferred.
At least 2 years of full-time behavioral health experience.
Independent-level license as an LADC/CADC, LCMHC, LPC, LPCC-CS, LICDC-CS, LISW-S, LCAC, LMFT, or LCSW; license requirements vary by state.
At least 5 years of clinical experience in addiction or other behavioral health areas at high-quality, reputable organizations.
Ability to travel up to 50% of the time to multiple office locations.
Reliable internet and telephone service, including an internet package of at least 10 Mbps download and 5 Mbps upload, and a strong Wi-Fi signal at the remote work location.
Meet pre-employment requirements and maintain applicable state and job-related screening guidelines, which may include fingerprinting, drug testing, health screening, CPR/Basic First Aid, and license or credential verification.
Valid driver’s license, clean driving record, and personal transportation for travel to multiple offices.
Ability to work in the office when needed for clinical duties.
Ability to use discretion and work independently.
Ability to understand and adhere to the Professional Code of Conduct.
Demonstrated management experience leading people and teams, with the ability to work with senior managers, physicians, and entry-level employees.
Excellent communication skills, including communication across a large, dispersed team and representing the organization to external audiences.
High standards for oneself and the team.

Nice To Haves

Experience with a multi-site healthcare services organization.
Knowledge of the local market and addiction-treatment landscape, including providers, stakeholders, and community organizations.
Experience hiring high-quality talent, ideally in both clinical and non-clinical roles.
Exposure to operations and understanding of what it takes to run a medical practice at scale.
Interest in taking on general management responsibilities beyond direct clinical work or clinical management.

Responsibilities

Coach clinical staff on complex cases, clinical skills, and adherence to policies and procedures.
Provide regular direct, in-person clinical oversight and support.
Manage counselor performance against companywide clinical key performance indicators and drive quality outcomes.
Conduct and document individual and group clinical supervision.
Observe intake and group counseling services and provide feedback and coaching.
Partner with the Regional Director to support daily operations and high-quality care.
Address chart-review trends through training and support, and ensure clinical documentation meets expectations and is submitted on time.
Assist with preparations for state licensing, accreditation, and managed-care site audits.
Provide counselor coverage during PTO or illness and deliver other direct clinical services as appropriate or assigned.
Participate in counselor interviews.
Conduct quarterly and annual performance reviews for clinical staff and manage HR issues in coordination with the State Director, HR, and Clinical Director.
Help roll out clinical protocols and product offerings and assist Clinical Directors with implementing protocols and initiatives.
Identify opportunities to improve performance and participate in quality and compliance initiatives.
Train new counselors on the organization’s treatment model, policies, procedures, and values; identify staff training needs and help ensure they are met.
Support development of local or central training content as a subject matter expert and deliver training as needed.
Support launches of new locations, including hiring, community outreach, and demand generation.
Provide structured onboarding that conveys technical knowledge and organizational culture.
Establish Groups as a respected and positive community presence, and represent the organization at meetings and events as a clinical expert or lead.
Be accountable for clinical outcomes and related KPIs in the assigned region and optimize clinical KPIs.
Collaborate with providers and the Regional Medical Director.
Travel to multiple office locations as required.
Perform other duties as assigned.