Associate Clinical Specialist, Pain Interventions - Charleston, WV

Medtronic•Charleston, WV

3d•$64,000 - $96,000•Onsite

About The Position

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This field-based position requires the professional to reside within the territory and drive to multiple accounts throughout the region. The role involves travel outside the territory, offering opportunities for broader engagement. Medtronic Neuroscience focuses on transforming care for patients with neurological, spinal, and chronic pain conditions through innovative therapies and strong clinical partnerships. Neuromodulation specifically aims to help patients find relief and regain control through innovative therapies for chronic pain and neurological conditions, supporting clinicians in delivering personalized care. The Associate Clinical Specialist supports Neuromodulation Pain and Target Drug Delivery Therapies, engaging in surgical coverage, follow-up support, troubleshooting, customer service, education, and basic market development activities.

Requirements

A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or An Associate Degree with a minimum 2 years of clinical or medical sales experience; or A Bachelor’s degree.
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts.
Ability to work efficiently and autonomously with little direction when outside of clinical events.
Ability to attend national meetings, district meetings and other training as requested.
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
Ability to lift up to 40 lbs.
Ability to sit, stand, and/or walk for 8+ hours per day.
Ability to bend/stoop, squat and balance frequently.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy.
Driving record will be reviewed and considered as part of the application.
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. work authorization is required for roles below Principal level.

Nice To Haves

Living in Charleston, West Virginia
Bachelor's degree in a health care related field
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment

Responsibilities

Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems.
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products.
Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics.
Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues.
Maintains a working knowledge of competitive products.
Educates and trains physicians, hospital personnel and office staff on products and therapies, including coordinating one-on-one teaching sessions, formal in-services, education programs, seminars and/or outside symposia.
Assists Management and Sales Training department in education/training of new employees in the district.
Complies with required event reporting and documentation utilizing Medtronic technology tools.
Accountable for placing orders with customer service for pending purchase orders and product replacement.
Works with materials management to collect POs for cases covered within the territory/district.
Manages inventory provided for case coverage, including timely transactions when product is used, sold or transferred, maintaining required cycle count accuracy, executing product retrievals, turning over inventory in a reasonable timeframe, and not implanting expired product or product on hold.
Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level.
Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s).
Visits accounts to replenish literature and establishes/maintains relationships with office staff.
Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly.
Manages business expenses and budget effectively and in a given timeframe.
Ensures personal understanding of all quality policy/system items that are personally applicable.
Completes all new hire therapy trainings as directed by medical education.
Completes all corporate compliance training prior to date due.
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours.
Travels to cover district cases as needed in the district, and occasionally to other districts.