Associate Client Service Manager

Ingram Micro•Irvine, CA

2d•$72,700 - $116,300•Remote

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! The client services manager (alongside the account manager) works closely with vendors and internal stakeholders (VBMs/BDEs/Sales), serving as a trusted point of contact and contributing to strategic marketing planning and execution. This Entry level role is responsible for developing, executing, and measuring marketing programs that drive customer acquisition, sales growth, and market share. The individual partners with sales, vendors, and channel partners to execute effective campaigns, advertising initiatives, and marketing strategies while analyzing results and optimizing performance.

Requirements

detail oriented, organized, administrative skills
Marketing Expertise
Campaign planning and execution
Integrated marketing communications
Market research and competitive analysis
Customer acquisition and retention strategies
Channel and partner marketing
Analytical Skills
Campaign performance measurement
ROI analysis
Customer segmentation and profiling
Data-driven decision making
Collaboration & Communication
Cross-functional partnership with sales and vendors
Stakeholder management
Influencing without direct authority
Project management and coordination
Bachelor's degree (or equivalent experience)
Approximately 2 years of related experience , including at least 1 year of directly relevant experience

Responsibilities

Update and maintain trackers, timelines, and documentation for marketing activities
Schedule and coordinate meetings, campaign milestones, and planning cadences
Collect and organize marketing materials and assets
Support campaign kickoff meetings and the proofing/approval process
Collect and manage post-campaign documentation (POP/POE), track ROI and performance metrics, and contribute to campaign recaps
Assist with budget updates, manage claims submissions and receivables tracking.
Maintain consistent communication and follow-up on campaign activities.