Associate Client Service Manager

Ingram Micro•Irvine, CA

4d•$72,700 - $116,300

About The Position

The client services manager (alongside the account manager) works closely with vendors and internal stakeholders (VBMs/BDEs/Sales), serving as a trusted point of contact and contributing to strategic marketing planning and execution. This Entry level role is responsible for developing, executing, and measuring marketing programs that drive customer acquisition, sales growth, and market share. The individual partners with sales, vendors, and channel partners to execute effective campaigns, advertising initiatives, and marketing strategies while analyzing results and optimizing performance.

Requirements

Bachelor's degree (or equivalent experience)
Approximately 2 years of related experience, including at least 1 year of directly relevant experience
Marketing Expertise
Campaign planning and execution
Integrated marketing communications
Market research and competitive analysis
Customer acquisition and retention strategies
Channel and partner marketing
Analytical Skills
Campaign performance measurement
ROI analysis
Customer segmentation and profiling
Data-driven decision making
Collaboration & Communication
Cross-functional partnership with sales and vendors
Stakeholder management
Influencing without direct authority
Project management and coordination
detail oriented
organized
administrative skills

Responsibilities

Update and maintain trackers, timelines, and documentation for marketing activities
Schedule and coordinate meetings, campaign milestones, and planning cadences
Collect and organize marketing materials and assets
Support campaign kickoff meetings and the proofing/approval process
Collect and manage post-campaign documentation (POP/POE), track ROI and performance metrics, and contribute to campaign recaps
Assist with budget updates, manage claims submissions and receivables tracking.
Maintain consistent communication and follow-up on campaign activities.