Associate Client Manager

NielsenIQMahwah, NJ
$69,800 - $83,000Hybrid

About The Position

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.

Requirements

  • 2-5 years of experience in the CPG industry and/or related sales, category management, market research
  • Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
  • Curious person who likes building stories based on data to answer business questions
  • Strong analytical mind and excellent numerical skills
  • Expert knowledge of Microsoft Excel and PowerPoint
  • Excellent command of both written and spoken English
  • Digital savvy & fast learner of concepts/ tools/ analyses
  • Ability to coach others in data analyses and working with the NIQ tools

Responsibilities

  • Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
  • Work with the Account Leads to elevate the customer experience
  • During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
  • Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
  • Prepare and present insights/recommendations, using NIQ standards
  • Drive customer satisfaction through analyses and delivery of relevant and impactful insights
  • Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
  • Take initiative to remove roadblocks when they arise
  • Lead by example, guiding and coaching junior team members
  • Participate in Thought Leadership Projects

Benefits

  • Flexible working environment
  • Comprehensive health insurance
  • Industry-leading parental leave
  • Life insurance
  • Education support
  • Comprehensive healthcare plan (medical, Rx, dental, and vision)
  • Flexible spending accounts and a Health Savings Account (including company contributions)
  • Life and AD&D insurance
  • 401(k) retirement plan including company matching contributions
  • Disability insurance
  • Tuition Reimbursement
  • Discretionary paid time off program
  • 11 paid holidays
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
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