Associate Client Manager

NielsenIQ•Mahwah, NJ

1d•$69,800 - $83,000•Hybrid

About The Position

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.

Requirements

2-5 years of experience in the CPG industry and/or related sales, category management, market research
Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
Curious person who likes building stories based on data to answer business questions
Strong analytical mind and excellent numerical skills
Expert knowledge of Microsoft Excel and PowerPoint
Excellent command of both written and spoken English
Digital savvy & fast learner of concepts/ tools/ analyses
Ability to coach others in data analyses and working with the NIQ tools

Responsibilities

Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
Work with the Account Leads to elevate the customer experience
During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
Prepare and present insights/recommendations, using NIQ standards
Drive customer satisfaction through analyses and delivery of relevant and impactful insights
Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
Take initiative to remove roadblocks when they arise
Lead by example, guiding and coaching junior team members
Participate in Thought Leadership Projects

Benefits

Flexible working environment
Comprehensive health insurance
Industry-leading parental leave
Life insurance
Education support
Comprehensive healthcare plan (medical, Rx, dental, and vision)
Flexible spending accounts and a Health Savings Account (including company contributions)
Life and AD&D insurance
401(k) retirement plan including company matching contributions
Disability insurance
Tuition Reimbursement
Discretionary paid time off program
11 paid holidays
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)