Associate Client Director - Industry Insights

NielsenIQ•New York, NY

23h•$98,800 - $112,420•Remote

About The Position

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Director to add to our Industry Insights team. This is a remote role based in the US. Candidates must be physically located within the US. As an Associate Client Director, you’ll lead a team of Client Managers, Associate Client Managers and Analysts; guiding and coaching them to support clients to analyze data through use of NIQ tools and services, based on NIQ standards and service model to ensure clients are delivered insights on industries, markets and consumers so that they make informed business decisions. Responsible to drive NIQ's CS Industry Insights mission for their team through delivery of Thought Leadership and accountable for the on-target delivery of team KPIs.

Requirements

7+ years of experience in the CPG industry and/or related sales, category management, market research.
Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data.
Experience in leading or coaching teams.
Strong analytical mind and excellent numerical skills.
Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
Excellent command of both written and spoken English (some local jobs might require English).
Digital savvy.
Fast learner of concepts/ tools/ analyses.
Display ability to incorporate deep industry knowledge and Thought Leadership into analyses.
Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) – i.e. RMS, Homescan, Omni, Spectra, etc.
Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage.
Ability to coach others in data analyses and working with the NIQ tools.

Responsibilities

Lead a team of analytics (junior and senior) associates successfully; guiding, coaching and developing team members; providing them with timely feedback and recognition on performance, to ensure the team demonstrates high standards of performance and professional competencies.
Own CS Industry Insights mission for the team through delivery of Thought Leadership.
Ensure team delivers as per the relevant KPIs/ success metrics.
Drive Service Model and JBPs execution strongly.
Ensure all team members complete the Academy in time and with success, developing probing skills to identify and uncover the most important business questions for their clients & hold the team accountable for delivery of insights as per Academy learnings.
Continuously guide and coach the team in utilizing and visualizing the most relevant data for developing strategically impactful presentations full of insights and proactive recommendations.
Manage and guide team to manage 'clients' expectations' in project scoping, prioritization, time management and adhering to JBP priorities.
Demonstrate and guide team on solid question probing skills to identify and uncover the most important business questions for client(s).
Lead generation: Display a full understanding of all NIQ portfolio of services and products as well as 'incremental offerings', and identify, create, and convert opportunities to incremental sales through strong client relationships & partnerships.
Client briefing: Ensure the team receives client briefing as per the briefing form with all areas filled and client probing is done for clarity. Carry key accountability to client and hub that the team delivers fully completed (with quality inputs) briefing forms.
Proactively partner with necessary senior stakeholders to prevent potential roadblocks and to remove them when they arise.
Drive customer satisfaction, ensuring the team delivers the best in class analyses and relevant and impactful insights.
Be a bi-lingual (CPS+RMS) team leader/strategist:
Demonstrate an everyday Consumer- driven marketing culture
Probe and provoke clients to more business questions to analyze consumer behavior
Generate CPS Leads (upsell contracts, ad-hoc, CAS)
Persuade win-back clients on NIQ's superior CPS proposition

Benefits

Flexible working environment
Comprehensive healthcare plan (medical, Rx, dental and vision).
Flexible spending accounts and Health Savings Account (including company contributions).
Life and AD&D insurance.
401(k) retirement plan including company matching contributions.
Disability insurance.
Tuition Reimbursement.
Discretionary paid time off program and 11 paid holidays.
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)