Associate Chief Information Officer for Enterprise Solutions

UO HR Website•Eugene, OR

2d•Onsite

About The Position

The Associate CIO for Enterprise Solutions is responsible for providing strategic and operational leadership to the groups providing enterprise academic and administrative applications; selected academic technologies; application development; web hosting and web accessibility programs, enterprise application integration services; and enterprise data management. The Associate CIO’s portfolio includes enterprise applications such as enterprise resource planning, learning management systems; application, software, and web development; application integration; and data management, including database administration, enterprise data warehouse, business intelligence, and analytics. In collaboration with internal and external campus stakeholders, the Associate CIO develops and implements vision and plans for the operating needs of the Enterprise Solutions group, including annual and long-term plans for budget, personnel, and technology acquisition, retirement, and life cycle. Additionally, the Associate CIO serves as the primary liaison to the appropriate regulatory agencies, vendors, and professional organizations. The Associate CIO reports to the Vice President for Information Services and Chief Information Officer (VP/CIO) and serves on the Information Services Executive Council. The position leads a team of approximately 40 professionals, including those represented by a bargaining unit. The Associate CIO has budget authority and accountability for the Enterprise Solutions. The Associate CIO joins IS at a pivotal moment. The University is currently undertaking an assessment to evaluate options for modernizing its ERP and Student Information System (SIS) environment. Options may include replacing the existing Banner on-premises solution, migration to an Ellucian cloud solution, or a "best-of-breed" platform approach. The Associate CIO will play a central role in this multi-year effort, leading stakeholder engagement, change management, and leveraging University technology governance structures and campus partnerships to set priorities, develop and lead implementation roadmaps.

Requirements

Bachelor’s degree or equivalent combination of experience, skills, and education.
Ten or more years of progressive IT leadership experience with demonstrated depth in business process improvement and redesign, enterprise applications, integration services, and data management.
Demonstrated leadership experience developing and managing high-performing technology teams, including direct supervision, coaching, and mentoring of IT professionals.
Demonstrated experience leading information technology services in a large, decentralized, or otherwise complex organizational environment.
Demonstrated experience in leading and sustaining organizational change in environments where trust-building, stakeholder engagement, and long-term commitment are essential to success.
Experience managing and negotiating vendor contracts and agreements with end-users, service providers and regulatory agencies.
Ability to deliver on outcomes, vision and strategy in support of IS and UO.
Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds.
Demonstrated problem-solving skills.
Ability to adapt within a changing technical environment.
Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills.
Ability to work independently and create a culture of collaboration and sustain a team-oriented environment.
Ability to build alignment, manage resistance, and sustain adoption for change across a multi-year transformation.
Ability to work efficiently and effectively with a wide range of vendors.
Ability to effectively manage end user expectations and IS resources to meet deadlines and complete projects.
Successful experience working, collaborating and establishing credibility and relationships with senior leadership, colleagues and customers.
Ability to make and communicate clear prioritization decisions, manage stakeholder expectations with clarity and transparency.
Demonstrated project planning and implementation discipline; able to lead initiatives through completion.
Ability to communicate complex technology issues and decisions to non-technical audiences.
Ability to identify and manage resource constraints, minimize effort required to operate technology and create capacity for innovation and new capability.

Nice To Haves

Advanced degree, MBA or equivalent graduate-level business or technology management education preferred.
Experience working in IT in a research university or similarly complex, mission-driven institution with shared governance models.
Formal change management training or certification and demonstrated application in enterprise technology implementations.
Experience with ITIL or ITSM frameworks to improve service delivery, operational consistency, and change management practices.
Experience leading and managing enterprise applications, integration architecture, and data management functions.
Proven experience developing and executing a multi-year technology vision, roadmap and supporting budget in alignment with institutional priorities.
Experience improving the overall digital experiences for students, faculty and staff through changes in the systems and services portfolio.
Understanding of artificial intelligence, machine learning, and/or robotic process automation (RPA) as applied to enterprise systems.
Demonstrated ability to advance data quality, reporting, and analytics strategies by leading through influence across organizational boundaries.

Responsibilities

Providing strategic and operational leadership to groups providing enterprise academic and administrative applications, selected academic technologies, application development, web hosting and web accessibility programs, enterprise application integration services, and enterprise data management.
Managing and supporting enterprise applications such as enterprise resource planning and learning management systems.
Overseeing application, software, and web development.
Managing application integration services.
Leading data management, including database administration, enterprise data warehouse, business intelligence, and analytics.
Developing and implementing vision and plans for the operating needs of the Enterprise Solutions group, including budget, personnel, and technology acquisition, retirement, and life cycle.
Serving as the primary liaison to regulatory agencies, vendors, and professional organizations.
Leading a team of approximately 40 professionals.
Having budget authority and accountability for the Enterprise Solutions.
Playing a central role in modernizing the University's ERP and Student Information System (SIS) environment, leading stakeholder engagement, change management, and leveraging University technology governance structures and campus partnerships.
Setting priorities, developing, and leading implementation roadmaps for system modernization.