Associate Chief Clinical Information Officer - Ambulatory

Intermountain Health•Lake Park, IA

1d•$67 - $104•Hybrid

About The Position

The Associate Clinical Informatics Officer (ACCIO) is primarily responsible to manage, plan, direct, coordinate, and monitor the DTS customer-centric program processes workflows, systems and tools meet the needs of the customer in either ambulatory or acute environment. The ACCIO will provide effective leadership and strategic vision for effective cross-functional teams that focus on how health information technology can be adopted to provide safe, high quality care, and help people live the healthiest lives possible. With this common purpose, and in collaboration with other Clinical leaders and operating units such as Clinical Programs, Clinical Services, and Operation and will implement, support adoption of, and improve and innovate health information technologies. As a clinical leader, this position is accountable to successfully engage nurses and other clinicians within the position portfolio in development, implementation, optimization and adoption of Health Information Technology (HIT) and a quality electronic health record system by: Coordinating nurse and clinician input and evaluation, and in collaboration with other clinical leaders, being a clinical advocate in the DTS organization, supporting a positive, productive relationship between DTS and clinicians. Position will ensure the activities associated with HIT-related systems are carried out and are in line with system initiatives. The ACCIO, as a leader of caregiver EHR experience, oversees strategies and operations for the Care Delivery components within DTSand actively serves as the voice of the Nurse, ancillary, and clinical caregivers / end users. Specifically, oversees the strategy related to nursing adoption and support to ensure that the voice of the nurse/clinician is integrated into operational strategies. As a DTS leader, this position is accountable for driving a culture of safety, accountability and engagement by: Ensuring work focuses on patient safety, creating a positive work environment, celebrating teams' successes, developing new leaders and leading by example. The role is hybrid and will require travel to areas where Intermountain conducts business. We will consider candidates who live in, or are willing to relocate to, Utah, Idaho, Nevada, Colorado, Wyoming, or Montana and are within a reasonable commuting distance to an Intermountain Health care site. Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, NY, RI, VT, and WA. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.

Requirements

Bachelor's degree in a clinical, health, informatics or related discipline (e.g. BSN, BSRT, PharmD)) with eight years of clinical or healthcare related professional experience working in an integrated healthcare system environment.
Registered Nurse and other clinical incumbents must hold current state licensure.
Three years previous management/project management experience.
Demonstrated effective leadership and communication skills.
Demonstrated strong analysis, problem resolution, judgment and decision-making.

Nice To Haves

Master's degree in Nursing, Medical/Clinical Informatics or other relevant advanced degree (e.g. MBA, Master Healthcare Administration)
Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Experience using word processing, spreadsheet, database, internet, e-mail and scheduling applications.
Experience in a role requiring effective verbal, written and interpersonal communication skills.
Experience working with Health IT-related project acquisition, implementation and associated project management.

Responsibilities

Collaborates with key clinical and business leaders to strategically plan for the implementation, adoption and process improvement of Epic and other clinical information systems
Aligns work to Intermountain's strategic initiatives.
Develops plan to improve caregiver satisfaction with HIT.
Develops culture of safety which drives best practices related to HIT.
Continuously challenges the status quo by evaluating the current processes and practices against industry standards both inside and outside of healthcare/clinical healthcare IT.
Provides strategic budget planning and oversight for functions they are responsible for. Holds leadership team accountable for operating within the set operating and capital budgets.
Mentors team members to ensure there is an adequate management succession plan in place. Builds a winning culture using a repeatable, process-based approach which recognizes the interdependence of all key stakeholders.
Manages clinical and stakeholder relationships effectively. Collaborates within areas of responsibility with a focus on shared accountability, system and geographic region/division initiatives.
Collaborates with other system leaders on the development and implementation and approval of clinical systems specific policies and procedures (e.g. downtime procedures, etc.).
Develops and tracks Key Performance Indicators (KPIs) in areas of responsibility. Developed KPIs should drive safety, efficiency and best practices.
Attracts, develops and maintains top talent to continually raise the bar on the capabilities and deliverables of the organization.
Participates in the development of workflows which support efficiency through electronic solutions leading to successful implementation and ongoing use of iCentra and other information technologies.
Participates in system wide strategic planning related to HIT initiatives.
Collaborates with system and regional DTS teams in the development/coordination and implementation of non-iCentra projects.
Accountable to plan and manage the daily operations within the parameters of their departmental operating and capital budgets.
Responsible for directing the work of employees for area of accountability, including staffing, goal setting, coaching and mentoring, employee recognition and training, and performance management which includes addressing performance concerns through corrective action.
Manages customer, stakeholder, and vendor relationships and expectations. Focuses on solutions and strategies that create win / win situations both inside and outside of the analytic organization.
Regularly communicates with staff through huddles, team meetings, individual one on one meetings, rounding and skip level interviews as appropriate, and manages resource allocation to projects to ensure timely delivery within budget and according to requirements.