Early Career - Associate Carrier Operations Analyst

Rivian•Normal, IL

8d•Onsite

About The Position

The Associate Carrier Operations Analyst, Outbound Logistics oversees and optimizes finished vehicle transportation across truck, rail, and ocean modes. Based in Normal, Illinois, the role supports timely, efficient vehicle deliveries by coordinating with contracted and spot-market carriers, managing shipment data, tracking performance, planning capacity, and resolving operational issues. The position also focuses on carrier relationship management, standardized processes, and cross-functional alignment. The tentative schedule is Monday through Friday, 10:00 AM–7:00 PM, with occasional Saturday requirements.

Requirements

Bachelor’s degree in supply chain, logistics, or a related field, or equivalent practical logistics experience.
Experience operating Transportation Management Systems (TMS) and/or yard management platforms.
Advanced proficiency in Google Sheets or MS Excel, including VLOOKUPs, pivot tables, charting, and shortcuts, with a proven record of data-driven decision-making.
Strong written and verbal communication skills, experience creating presentation decks, and comfort presenting to groups.
Familiarity with Google Workspace tools and Slack.
A curious, structured, continuous-improvement mindset focused on root-cause analysis.
Ability to collaborate across functional teams, maintain strong operational execution, and flexibly assist in other team roles as needed.

Nice To Haves

0–2 years of experience in finished vehicle logistics and rail transport.

Responsibilities

Oversee truck, rail, and ocean carriers to ensure high service standards and prompt delivery of finished vehicles, tendering freight to contracted and spot-market partners.
Enter shipment details into the Transportation Management System (TMS), reconcile entries with Bills of Lading (BOLs), and audit daily system reports to maintain data integrity.
Lead capacity planning initiatives in partnership with carriers, rail facilities, and service centers.
Review KPI metrics with carriers monthly and execute corrective action plans when performance targets are missed.
Analyze operational data to identify inefficiencies and trends, and use root-cause analysis with cross-functional teams to implement solutions.
Design, document, and deploy standardized logistics workflows.
Establish and enforce safety guidelines to safeguard personnel and vehicles.
Partner with IT and Procurement teams to streamline new carrier onboarding.
Manage carrier damage claims with the internal OBL Claims Damage team to resolve issues promptly.