Associate, Business Analyst - Core

Community Federal Savings BankNew York, NY
Hybrid

About The Position

The Business Analyst will support the bank by analyzing business needs, identifying opportunities for improvement, and facilitating the implementation of effective solutions. This role involves collaboration with various stakeholders to ensure that business processes are efficient and aligned with the bank's objectives. The Business Analyst will ensure that requirements are accurately transcribed into user stories or business requirements templates and will help support the refinement and testing of product deliverables. This position also serves as a stepping stone to a Product Owner role and will provide exposure to product development and management. We are seeking a motivated and results-driven professional to join our team in a role that offers the flexibility to work fully remote in select states or in a hybrid model based in New York.

Requirements

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Knowledge of banking operations, regulations, and compliance
  • Familiarity with Agile methodologies and product management frameworks
  • Experience with business process modeling tools
  • Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field
  • 4+ years of experience as a Business Analyst, preferably in the banking or financial services sector

Nice To Haves

  • Certification in Business Analysis (e.g., CBAP) or Agile (e.g., Certified Scrum Product Owner) is a plus.

Responsibilities

  • Requirements Gathering: Engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and translating them into actionable user stories or business requirements documents
  • Process Improvement: Assess business processes and requirements to recommend improvements to enhance efficiency, reduce costs, and improve service quality
  • Documentation: Create detailed documentation, including business requirements documents, user stories, acceptance criteria, and process flows
  • Stakeholder Communication: Facilitate communication between technical teams and business units to ensure alignment on product goals and deliverables
  • Training and Support: Provide training and support to end-users on new systems or processes, ensuring smooth adoption
  • Testing and Validation: Collaborate with QA teams to develop test plans and validate solutions
  • Regulatory Compliance: Ensure that all processes and solutions comply with banking regulations and standards
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