Associate Branch Manager

QC Supply•Willmar, MN

12d•Hybrid

About The Position

Are you a dynamic leader with a knack for customer service and operational management? As full-time Associate Branch Manager at QC Supply in Willmar, MN, you'll have the opportunity to showcase your skills in a rewarding environment. With a competitive salary and benefits package, you'll be able to engage with customers and maintain day-to-day operations, driving towards success. Get ready to make a significant impact on our operations while fostering customer partnerships and ensuring top-notch customer satisfaction. Join us in this exciting role where your energetic and forward-thinking approach will drive our branch to new heights. Our Willmar, MN branch hours of operation are Monday through Friday, 8am to 4:30pm. You can enjoy great benefits such as Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid time off (PTO), paid holidays, and 401k match available after eligibility requirements are met. Apply now and take the next step in your career with QC Supply! Hello, we're QC Supply Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow, and 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nationwide distributor and eCommerce platform by boldly supporting the future of farming. Our commitment to that mission has propelled us to expand our reach while keeping our roots firmly planted. What does an Associate Branch Manager do? As the Associate Branch Manager at QC Supply, you will play a pivotal role in collaborating with our Branch Manager to execute day-to-day processes and operations of our Willmar, MN location. From supporting walk-in customers in our showroom, while also flexing to pick, pack and ship, making sure orders are accurate and delivered on time, you'll be an essential part of our team. Your strong partnership skills will shine as you become a critical point of contact for any customer service-related matters, showcasing our commitment to fostering customer partnerships. If you're ready to take on a dynamic role that keeps you on your toes, this position is perfect for you. Additionally, your presence on the floor and in the warehouse will drive process improvement initiatives, reflecting our forward-thinking approach to business management. Join us in this dynamic role where your passion for agriculture and dedication to excellence will make a real difference.

Requirements

3-5 years of proven work experience in sales or business management.
Strong understanding of distribution and the required routines in support.
Experience utilizing Microsoft Office/ Word and Excel.
Ability to function in a fast-paced customer driven environment.

Nice To Haves

Agriculture experience is preferred but not required.
Agriculture experience is preferred.

Responsibilities

Collaborate with the Branch Manager to execute day-to-day processes and operations.
Support walk-in customers in the showroom.
Pick, pack, and ship orders, ensuring accuracy and timely delivery.
Serve as a critical point of contact for customer service-related matters.
Drive process improvement initiatives on the floor and in the warehouse.
Recommend to customers the best parts and equipment available with which their needs can be addressed.
Educate new customers on new products and special promotions as well as promote QC Supply products.
Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems.
Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained.
Contribute ideas for Continuous Improvement.
Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts.
Monitor inbound and outbound order product flow.
Dispatch and issue sales order picklists to the floor for processing and shipment.
Coordinate deliveries with customer locations and monitor customer satisfaction.
Aid in the collection and reporting of key site metrics.
Audit and track facility quality and accuracy on a regular basis.
Assist with inventory management, including shelving products and performing cycle counts.
Maintain the inventory levels to ensure that there are adequate quantities on hand of all stock.