Branch Associate
About The Position
The Branch Associate will be responsible for both warehouse duties and customer service duties. We are looking for someone who is interested in learning about Canadian Energy products and representing the Canadian Energy brand. In this position, you will have the opportunity to work with customers to select the Canadian Energy product that is best for their needs. Each customer's needs are unique, and the successful candidate will need to be comfortable using their product knowledge to find creative solutions with customers. This position is a great opportunity for the selected candidate to work on a wide variety of tasks and gain valuable experience in customer service, office administration, invoicing, inventory organization and warehousing. Experience in these areas provides foundational knowledge that can be applied to various expanded career paths.
Requirements
- Able to consistently and safely lift 50 pounds.
- Developed customer service skills.
- Strong attention to detail.
- Ability to accurately follow direction.
- Ability to pass a background check and provide a driver’s abstract.
Nice To Haves
- Experience working with a forklift is an asset.
Responsibilities
- Provide exceptional customer service at the front counter and by telephone.
- Improve value for the customer by offering new products and services or by consolidating their purchases.
- Assist with administration, including issuing invoices and managing customer accounts in the Company ERP system (NetSuite).
- Handle order-taking, order-entry, and order fulfillment.
- Assist in all aspects of warehouse duties including labeling of product, preparation of shipping documentation, inventory counts and general cleanup/maintenance.
- Potentially load and unload trucks/trailers, put away stock, and pick orders.
- Consistently uphold all company culture, health and safety, security and operational policies and procedures.
- Utilize proficient knowledge of safe material handling techniques.
- Safely operate power and manual lift equipment.
- Drive a forklift at times.
Benefits
- Market competitive salary.
- Relevant job training.
- Health and Dental Benefits.
- Monthly exercise reimbursement program.
- An opportunity to be part of a 100% Canadian owned + operated company!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
