Associate Banker, 30 Hours, Farragut, TN - Farragut Branch

JPMorgan Chase & Co. • Farragut, TN

6d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients. The role contributes to branch success by delivering strong client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals.

You greet clients and manage lobby traffic and appointments using a tablet; provide account servicing, maintenance, and account opening; help clients with everyday banking transactions and digital self-service tools; and support branch operations, including cash devices. You work collaboratively with other branch team members and follow all applicable policies, procedures, and regulatory and banking requirements.

This position is listed as 30 hours at the Farragut Branch in Farragut, Tennessee. Chase offers a competitive total rewards package and benefits based on eligibility. Compensation and benefits details are provided during the hiring process.

Requirements

• Ability to put clients first and deliver attentive, friendly service that creates a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and provide attentive, friendly service that creates a welcoming branch environment.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with other branch team members to help clients achieve their financial goals.
• Perform branch operations, potentially managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED