Associate Banker, 30 Hours, Yuma, AZ - Yuma Branch

JPMorganChase • Yuma, AZ

13h • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by creating welcoming, memorable experiences for clients and employees. You help the branch succeed by delivering attentive service, building trusted client relationships, sharing product knowledge, and connecting clients with solutions that support their financial goals. The role combines friendly service with banking technology and requires compliance with banking policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and accurately with attention to detail.
• Ability to collaborate with a team to deliver seamless, caring service.
• Ability to learn products, services, and procedures quickly and effectively.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch and create a welcoming environment through attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including using the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED