Associate Banker, 20 Hours, Casa Grande, AZ - Florence and I 10 Branch

JPMorganChase • Casa Grande, AZ

13d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the brand and its culture by creating welcoming, attentive experiences for clients. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role contributes to branch success by delivering exceptional client service while using banking technology and working collaboratively with branch colleagues.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively, with attention to detail.
• Ability to work collaboratively as a team to provide seamless, sincere client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions in partnership with branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED