Part Time (30 Hours) Associate Banker, Colonial Park Branch, Harrisburg, PA

JPMorgan Chase & Co. • Harrisburg, PA

28d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining hospitality, current banking solutions, financial technology, and attentive service. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients work toward their financial goals. This is a part-time position scheduled for 30 hours at the Colonial Park Branch in Harrisburg, Pennsylvania.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate them.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to collaborate with a team to deliver consistent, seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with bank policies, procedures, and regulatory requirements.
• Educate and assist clients with day-to-day banking transactions, including using the Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; collaborate with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED