Associate Banker, 30 Hours, Amarillo, TX - I 40 Bell Branch

JPMorgan Chase & Co. • Amarillo, TX

2d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You contribute to branch success by delivering positive client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. The role is based at the I 40 Bell Branch in Amarillo, Texas, and is listed as 30 hours.

You greet and assist clients in the branch, manage lobby traffic and appointments, provide account servicing and open accounts, and help clients use Chase’s digital and self-service banking options. You also support branch operations, which may include managing cash devices, while following applicable policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and deliver attentive, friendly service in a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless client service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming branch environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate clients about day-to-day banking transactions and assist them with self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED