Associate Banker, 30 Hours, Odessa, TX - Odessa Westside Branch
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to deliver exceptional client experiences. You build trusted client relationships by sharing product knowledge and solutions that help clients work toward their financial goals. The role supports branch success through client service, account servicing and maintenance, opening accounts, explaining day-to-day banking transactions and self-service technology, and performing branch operations. The position is for 30 hours at the Odessa Westside Branch in Odessa, Texas.
Requirements
- Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
- Ability to communicate clearly and politely, engage clients to understand and help them, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to provide seamless, caring service and elevate the client experience.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, regulatory requirements, and banking requirements.
- Educate and assist clients with day-to-day banking transactions and use of self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Commission-based pay and/or discretionary incentive compensation may be available for eligible roles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
