About The Position

As an Associate Banker at Chase, you represent the brand and culture by combining attentive, friendly service with banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This role is part-time for 30 hours and is associated with a hiring event in Las Vegas East North. Bilingual English and Spanish skills are preferred.

Requirements

  • Ability to put clients first and exceed expectations through attentive, friendly service and a welcoming environment.
  • Ability to build trusted relationships by demonstrating genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, engage clients, understand and address their needs, and anticipate needs.
  • Ability to resolve client issues quickly and effectively, with attention to detail.
  • Ability to collaborate with a team to deliver seamless client service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
  • Bilingual in English and Spanish.

Responsibilities

  • Welcome clients as they enter the branch; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
  • Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, showing empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients' financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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