About The Position

As an Associate Banker at Chase, you will represent the brand and culture through attentive, welcoming service and the use of banking solutions and financial technology. You will contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This is a part-time role of 30 hours in the Las Vegas East South area. Bilingual English and Spanish skills are preferred.

Requirements

  • Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
  • Ability to communicate clearly and politely, engage clients, understand and address their needs, and anticipate client needs.
  • Ability to resolve client issues quickly and accurately, with attention to detail and consistent service.
  • Ability to work collaboratively with a team to deliver seamless service.
  • Ability to learn products, services, and procedures quickly and effectively.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
  • Bilingual in English and Spanish.

Responsibilities

  • Welcome clients as they enter the branch, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
  • Help clients with day-to-day banking transactions and explain self-service options, including the Chase Mobile App, Chase.com, and ATMs.
  • Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions, partnering with branch team members to support clients’ financial goals.
  • Perform branch operations, potentially including managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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