Associate Banker, 30 Hours, Cherry Hill, NJ - Cherry Hill W Rte 70 Branch

JPMorgan Chase & Co.•Cherry Hill Township, NJ
•$23 - $28•Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You contribute to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients achieve their financial goals. The position is listed as 30 hours at the Cherry Hill W Rte 70 Branch in Cherry Hill, New Jersey.

Requirements

  • Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to work collaboratively to provide seamless client service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic with a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, regulatory requirements, and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in partnership with other branch team members.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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