Associate Banker, 30 Hours, Saco, ME - Saco Branch
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by delivering welcoming, attentive service and using banking solutions and financial technology to create positive client experiences. You contribute to branch success by building trusted client relationships, sharing product knowledge, and helping clients work toward their financial goals. The role includes greeting clients, managing lobby traffic and appointments, servicing accounts, opening accounts, explaining banking transactions and self-service technology, and performing branch operations. You must follow applicable bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first, exceed expectations, and create a welcoming environment through attentive and friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and accurately with attention to detail.
- Ability to work collaboratively with a team to deliver consistent, seamless client service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients and provide friendly, attentive service; greet clients, manage lobby traffic and waiting queues using a tablet, and schedule or cancel meetings.
- Service and maintain accounts and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with everyday banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, showing empathy, and sharing relevant product knowledge and solutions.
- Partner with branch team members to help clients achieve their financial goals and deliver seamless service.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, possible commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
