Part Time (20 Hours) Associate Banker Magnolia Ave and Tyler Branch, Riverside, CA
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture through welcoming, attentive service and the use of banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This is a part-time position for 20 hours at the Magnolia Ave and Tyler Branch in Riverside, California. The position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
- Ability to communicate clearly and politely, engage clients, understand and address their needs, and anticipate those needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to deliver consistent, seamless client service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients and provide attentive, friendly service; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, regulatory requirements, and banking requirements.
- Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
- Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
- Partner with branch team members to help clients achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, in accordance with bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
