Part Time (20 Hours) Associate Banker Magnolia Ave and Tyler Branch, Riverside, CA

JPMorganChase • Riverside, CA

11d • Onsite

About The Position

At Chase, Associate Bankers help create memorable experiences for clients and employees by providing welcoming, attentive service and building lasting relationships. They represent the Chase brand and culture, combining banking solutions and financial technology with friendly service.

The Associate Banker contributes to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This role is part-time, scheduled for 20 hours, at the Magnolia Ave and Tyler Branch in Riverside, California.

Employment offers are contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, because the position is subject to Section 19 of the Federal Deposit Insurance Act.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as part of a team to deliver seamless, caring service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED