Part Time (20 Hours) Associate Banker, Old Centreville Road Branch, Centreville, VA
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by combining attentive, welcoming service with banking solutions and financial technology. You contribute to branch success by delivering positive client experiences and building trusted relationships. You share product knowledge and help clients find solutions to support their financial goals. The role is part-time for 20 hours at the Old Centreville Road Branch in Centreville, Virginia. Duties include welcoming clients, managing lobby traffic and appointments, servicing accounts and opening accounts, assisting with everyday banking and digital self-service options, building client relationships, and performing branch operations involving cash devices. Work must follow bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to deliver consistent, seamless client service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch and provide attentive, friendly service that helps them feel heard and cared for.
- Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
- Partner with branch team members to help clients achieve their financial goals and deliver seamless service.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Competitive total rewards package
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
