Part Time (20 Hours) Associate Banker, Kent Place Branch, Englewood, CO
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture through welcoming, attentive service and the use of banking technology. You contribute to branch success by delivering strong client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. The role includes greeting and assisting clients as they enter the branch, managing lobby traffic and appointments, servicing accounts and opening new accounts, helping clients with everyday transactions and self-service banking tools, and performing branch operations. The position is part-time for 20 hours at the Kent Place Branch in Englewood, Colorado.
Requirements
- Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
- Ability to resolve client issues quickly and accurately with attention to detail.
- Ability to work collaboratively with a team to provide seamless, caring service.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Create a welcoming environment by greeting clients, managing lobby traffic with a tablet, checking clients into the waiting queue, and scheduling or canceling client meetings.
- Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
Benefits
- Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
