Hiring Event - Associate Banker (30 Hours) Long Island Central - Multiple Locations
About The Position
At Chase, the Associate Banker represents the company’s brand and culture by delivering welcoming, attentive service and combining banking solutions and financial technology to create exceptional client experiences. The role contributes to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients pursue their financial goals. The position involves welcoming clients as they enter the branch, helping manage lobby traffic and appointments, servicing accounts and opening new ones, and assisting clients with everyday transactions and digital self-service tools. It also includes branch operations, potentially involving cash devices, while following bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed expectations through attentive, friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively to deliver seamless service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, showing empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
