Part Time (30 Hours) Associate Banker Perrysburg, Rossford, OH

JPMorgan Chase & Co. • Perrysburg, OH

6d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining hospitality, friendly and attentive service, current banking solutions, and financial technology. You contribute to branch success by delivering exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients work toward their financial goals.

The position is part-time, 30 hours, at the Perrysburg/Rossford, Ohio location. The role includes welcoming clients, supporting account servicing and new account opening, helping clients use digital and self-service banking, building relationships, and carrying out branch operations in accordance with bank policies and regulatory requirements.

Requirements

• Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to provide seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions in partnership with branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package; eligible roles may receive commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED