Part Time (30 Hours) Associate Banker, Village Square Hartland Branch, Hartland, WI

JPMorgan Chase & Co. • Hartland, WI

46d

About The Position

As an Associate Banker at Chase, you represent the brand and culture by combining hospitality, banking solutions, financial technology, and attentive service. You contribute to branch success by delivering exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients work toward their financial goals.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate as a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients, provide friendly and attentive service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in partnership with branch colleagues.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM while following bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package, with eligible roles potentially receiving commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED