Associate Banker, 30 Hours, Spartanburg, SC - Blackstock and Hwy 29 Branch

JPMorgan Chase & Co. • Spartanburg, SC

3d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining friendly, attentive service with banking solutions and financial technology. You contribute to branch success by creating exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients work toward their financial goals.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to provide consistent, seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and waiting-queue check-ins using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch colleagues to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED