Associate Banker, 30 Hours, Spokane, WA Area - Multiple Locations

JPMorgan Chase & Co. • Spokane Valley, WA

3d • $20 - $25 • Onsite

About The Position

At Chase, Associate Bankers represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. The role contributes to branch success by delivering exceptional experiences, building trusted client relationships, sharing product knowledge, and helping clients work toward their financial goals. This position is listed as 30 hours and covers multiple locations in the Spokane, Washington area.

Requirements

• Ability to put clients first and exceed their expectations through attentive, friendly service and a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand and address their needs, and anticipate client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED