Associate Banker, 30 Hours, Sevierville, TN - Sevierville Branch

JPMorgan Chase & Co. • Sevierville, TN

4h

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by welcoming clients and providing attentive, friendly service. You use banking solutions and financial technology to deliver exceptional client experiences, build trusted relationships, share product knowledge, and help clients work toward their financial goals. The role contributes to branch success through client service, account support, and branch operations.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to work collaboratively with a team to deliver consistent, seamless client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions.
• Partner with other branch team members to help clients achieve their financial goals and deliver seamless service.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED