Associate Banker II (Stuart) 20 Hours

TD•Stuart, FL

4d•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. The role builds trusted client relationships through accurate transactions, clear communication, needs-based conversations, and appropriate referrals, while adhering to risk and regulatory standards. The Associate Banker may be the first point of contact at a financial center, managing in-person and phone client flow and providing a welcoming, high-touch experience. The role handles everyday banking transactions and basic consumer account opening and maintenance, educates clients about products, services, and digital capabilities, and identifies opportunities to connect clients with appropriate specialists. It also addresses routine client issues, escalates non-standard matters, and operates within established financial limits and policies. The position contributes to a positive, collaborative team environment, completes required training, and supports TD’s service, risk, and compliance standards. The role is listed for 20 hours in Stuart, Florida, with the ability to work scheduled operating hours that may include evenings, weekends, and holidays.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
Deliver a consistent, relationship-driven client experience aligned with TD’s service strategy.
Build trust through personalized, client-first interactions and demonstrate empathy, integrity, and a long-term perspective.
Complete accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
Proactively identify client needs, explain relevant banking products, services, and digital capabilities, and refer clients to appropriate partners or specialists.
Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Balance client needs with sound judgment, policy adherence, and risk awareness.
Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
Identify discrepancies, material changes, and risk indicators, and escalate them according to policy and procedure.
Address routine client requests and problems using standard procedures, escalating non-standard issues as needed.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
Participate in performance and development activities and contribute to team and organizational outcomes.