Associate Banker II - Part Time 20hr - Orange City, FL

TD•Orange City, FL

3d•$22 - $28

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting everyday banking and consumer product needs. The role builds meaningful client relationships through accurate transactions, needs-based conversations, and referrals to appropriate partners, while adhering to risk and regulatory standards. It may serve as the financial center’s first point of contact and hospitality ambassador, managing client flow and providing a high-touch experience. The position performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine issues, and escalates non-standard concerns. This is a part-time position with 20 scheduled hours.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Deliver everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
Manage client flow in person and by phone, serve as the first point of contact, and provide hospitality and client support.
Build client relationships through personalized interactions, needs-based conversations, and proactive identification of needs and opportunities.
Educate clients about banking products, services, and digital capabilities and connect them with appropriate specialists or partners.
Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Perform a broad range of client transactions and multi-step activities within established financial limits.
Resolve routine client problems, identify non-standard issues, and escalate them appropriately.
Maintain compliance with company guidelines, AML laws, regulations, identification verification, authentication, documentation, and data-integrity standards.
Identify discrepancies, material changes, or risk indicators and escalate according to policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, share best practices, and participate in performance and development activities.
Use sound judgment and advocate for clients with empathy, integrity, and a long-term perspective.