Associate Banker II - PT (20 Hrs.) Namaan

TD • Wilmington, DE

2d • $22 - $28 • Onsite

About The Position

This part-time role brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The Associate Banker delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity. The role helps clients understand their options and work toward their financial goals while consistently adhering to risk and regulatory standards.

The role combines accurate transactional service with needs-based engagement, basic consumer account opening and maintenance, and proactive client conversations. It may serve as the first point of contact and hospitality ambassador at a financial center, managing in-person and phone client flow, resolving routine issues, and connecting clients with appropriate partners. The Associate Banker uses knowledge of banking products, services, tools, and resources to evaluate and recommend solutions, recognizes opportunities to deepen client relationships, and performs a broad range of transactions within established financial limits.

The position requires sound judgment, compliance with company policies and regulations, accurate identity verification and documentation, and appropriate escalation of non-standard issues or risk indicators. It also involves completing required training, collaborating with the team, and contributing to a positive, inclusive work environment.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow and serve as a first point of contact for inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy.
• Create personalized interactions that build trust and strengthen ongoing client relationships.
• Educate clients about banking products, services, and digital capabilities, and connect them with specialists as needed.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform accurate, efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Identify client needs and opportunities, recommend appropriate solutions, and refer clients to partners or specialists.
• Use sound judgment, follow policy, and maintain risk awareness to support compliant client outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them appropriately.
• Complete required training and strengthen risk and compliance knowledge.
• Participate in team performance and development activities, share insights and best practices, and collaborate toward team and organizational goals.
• Contribute to a positive, inclusive work environment and embrace differing perspectives.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Base salary and variable compensation or incentive awards, subject to plan eligibility
• Training and onboarding
• Access to an online learning platform and mentoring programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED