Associate Banker I Part Time 20hr (Hillcrest/Fresh Meadows)

TD • New York, NY

1d • $23 - $30 • Onsite

About The Position

The Associate Banker I plays a vital role in delivering TD’s relationship-driven banking experience. As a trusted guide and hospitality ambassador, this colleague welcomes clients, manages traffic flow, and provides accurate, confident, and clear everyday banking services. The role helps clients feel informed and supported as they pursue their financial goals, while maintaining strong risk and regulatory standards.

The Associate Banker handles client inquiries, transactions, and multi-step activities within established financial limits. They educate clients about banking products, services, and digital self-service options; identify needs and opportunities; and refer clients to appropriate partners or specialists. The role uses standard procedures to resolve routine issues and escalates non-standard matters. It also requires compliance with company policies, AML laws, identification-verification and documentation standards, and TD’s code of conduct.

This is a part-time role scheduled for 20 hours. Candidates must be able to work during operating hours, including evenings, weekends, and holidays as scheduled. TD provides job-related training and onboarding, as well as development conversations, an online learning platform, mentoring programs, and a competitive benefits plan.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for clients, manage in-person and phone traffic, respond to inquiries, resolve routine issues, and refer clients to appropriate partners.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Create personalized interactions that establish trust and strengthen ongoing client relationships.
• Complete everyday banking transactions and multi-step activities accurately and efficiently within established financial limits.
• Identify client needs and opportunities, educate clients about products, services, and digital capabilities, and connect them with specialists as appropriate.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify discrepancies, material changes, and risk indicators, escalating them in accordance with policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards; protect clients, colleagues, and the Bank.

Benefits

• Base salary and variable compensation or incentive awards, including potential cash and/or equity incentive awards through an incentive plan.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development and reward and recognition programs.
• Training and onboarding, career and development conversations, access to an online learning platform, and mentoring programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED