Associate Banker I (30 Hours Weekly) Huntington Station

TD Bank • Huntington Station, NY

2d • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers accurate, confident, and clear everyday banking while helping clients feel informed and supported as they work toward their financial goals, with strong attention to risk and regulatory standards.

As a first point of contact and hospitality ambassador for the financial center, the Associate Banker manages client flow, handles everyday transactions, identifies client needs, and connects clients with appropriate products, services, or partners. The role educates clients on banking products and self-service options, resolves routine requests, and escalates non-standard matters. It also supports compliance, client protection, team collaboration, and ongoing development.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver a consistent, relationship-driven client experience aligned with TD’s service strategy.
• Complete accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients on products, services, and digital capabilities, and refer them to appropriate partners or specialists.
• Use banking knowledge, insights, tools, and resources to recommend appropriate client solutions.
• Address routine client requests and straightforward problems using standard procedures, escalating non-standard issues as appropriate.
• Follow company policies, AML laws, regulatory requirements, identification verification, authentication, documentation, and data-integrity standards.
• Identify potential discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and demonstrate accountability for outcomes.
• Model curiosity, embrace differing perspectives, and uphold TD’s conduct and ethical standards.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Access to an online learning platform and mentoring programs
• Variable compensation or incentive awards may be available, generally through participation in an incentive plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED