Associate Banker I (30 Hours Weekly) Huntington Station

TD•Huntington Station, NY

3d•$23 - $30•Onsite

About The Position

The Associate Banker I plays a vital role in bringing TD’s human, relationship-driven banking experience to life. This role serves as a trusted guide for clients, delivering everyday banking accurately, confidently, and clearly while helping clients feel informed, supported, and empowered to achieve their financial goals and upholding strong risk and regulatory standards. As the financial center’s hospitality ambassador and first point of contact, the Associate Banker guides client traffic, manages in-person and phone inquiries, completes transactions, identifies client needs, provides education about products and self-service options, and connects clients with appropriate partners. The role handles routine issues using standard procedures and escalates non-standard matters. It also follows operational, AML, identification, authentication, documentation, and data-integrity requirements. The position is scheduled for 30 hours per week and may include evenings, weekends, and holidays.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Serve as the first point of contact and hospitality ambassador for the financial center, managing in-person and phone client flow and inquiries.
Deliver accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
Build client relationships by identifying needs and opportunities, educating clients about banking products, services, and digital capabilities, and referring them to appropriate partners or specialists.
Create personalized, empathetic, client-first interactions that support clients’ financial goals and well-being.
Assess and resolve routine client problems using standard procedures and escalate non-standard issues, discrepancies, material changes, and risk indicators as appropriate.
Maintain compliance with company guidelines, AML laws, and regulatory requirements, including verifying client identification and following authentication, documentation, and data-integrity standards.
Complete required training and continuously strengthen risk and compliance knowledge.
Contribute to a positive, collaborative team environment; share insights and best practices and participate in performance and development activities.
Act in accordance with TD’s code of conduct and ethical standards and protect clients, colleagues, and the Bank.